Notice of Nondiscrimination

Lighthouse Care Center of Augusta (LCCA) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. LCCA does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

LCCA:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
  • Qualified interpreters
  • Information written in other languages

If you need these services, contact Volante M. Henderson, Civil Rights Coordinator

If you believe that LCCA has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Volante M. Henderson, Civil Rights Coordinator Lighthouse Care Center of Augusta
3100 Perimeter Parkway Augusta, GA 30909
706.651.0005 706.651.9848
[email protected]

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Volante M. Henderson, Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Physicians are on the medical staff of Lighthouse Care Center, but, with limited exceptions, are independent practitioners who are not employees or agents of Lighthouse Care Center. The facility shall not be liable for actions or treatments provided by physicians.

Model representations of real patients are shown. Actual patients cannot be divulged due to HIPAA regulations.